FAQs

Gifts 

Q : Can my painting be sent as a gift?

A: I am always happy to gift wrap one of my paintings if you would like to send it as a present to someone.  I can include a hand written card with your message.

 

Shipping

Q: When will my order ship?

A: Orders will normally ship within 5 working days

Q: How long does shipping take?

A: Shipping will normally be by next day delivery

Q: How will my paintings be shipped?

A: Paintings will normally be shipped flat and sent with Parcel Force or Royal Mail next day delivery in the UK

Q: Can I order from outside the UK?

A: Works on paper can be shipped internationally for a small charge.  Import taxes and duties are the responsibility of the purchaser. Please contact me if you would like to discuss a work on canvas or board for international delivery

 

Returns

Q: What is your returns policy?

A: Paintings can be returned within 7 days for a full refund.  Return postage is at the customer's expense 

Q:When will I receive my refund?

A: Refunds will be issued as soon as the painting is received and checked to be in good condition

 

Other Queries

Q: Do you do commissions ?

A: Yes. Please email me at maggiecochranart@gmail.com to discuss

Q: How do i contact you for trade, press and collaboration enquiries?

A: Please email me at maggiecochranart@gmail.com.  I am happy to discuss cllaborations that fit with my ethos